We're strong together
Dear ones!
The coronavirus continues to influence our public and our everyday life and the way we interact. From Monday, 2 November, stricter corona restrictions will apply throughout Germany. Just remember to keep safe, be responsible and follow the latest coronavirus restrictions when out and about.
We’ve put together FAQ relating to the coronavirus and your stay in our city.
We kindly ask you to continue to be prudent and to act responsibly. Please follow the rules recommended by the public authorities: try to stay at least 1.5 metres away from anyone you do not live with, wash your hands with soap and water frequently – do this for at least 20 seconds, use hand sanitizer gel if soap and water are not available, wash your hands as soon as you come home, cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze, put used tissues in the bin immediately and wash your hands afterwards. Here you will find an overview of all important information on infection protection.
If you are concerned that you might be infected, please be calm and call the medical on-call service on +49 116 117. Here you will find contact persons at all time, who will inform you about the next steps. The Hanseatic City of Lübeck has set up an information hotline, which is available from Monday to Friday from 7 am to 7 pm via +49 451 122 2626. The hotline is an additional offer to get in touch, if you have any questions that are not answered on the official website www.luebeck.de/coronavirus.
You can reach us by phone from Monday to Sunday from 8 am to 7 pm via +49 451 8899700 or by mail info@luebeck-tourismus.de. We are happy to answer your questions and are available for bookings. From 5th - 30th November our tourist information with shop and cafébar (with offers togo) in Lübeck is open from Monday to Friday 9.30 – 5 pm. We're closed on Saturday and Sunday.
Please, cover your mouth and nose, use the hand sanitizer gel at the entrance, which is separated from the exit to reduce encounters between our guests. Please keep a distance from other visitors.
Hotels will have to close during the month of November 2020. Overnight stays in hotels and accommodation are only offered in exceptional cases and in the context of essential business trips. We will update you here as soon as we have news and will be able to welcome you again.
All unnecessary travel should be avoided if possible. This also includes touristic trips and day trips.
Anyone wanting to enter a shop in Lübeck and use the bus, train or taxi must continue to cover their mouth and nose. Excluded from the regulation are children up to the age of six as well as drivers of buses, trains and taxis.
In addition, mouth-nose coverings are obligatory in the following areas in Lübeck:
Monday to Sunday from 9 am to 7 pm:
The following streets in the Old Town of Lübeck: Mühlenbrücke from Mühlentorteller onwards, Mühlenstraße, Sandstraße, Aegidienstraße between Klingenberg and Königstraße, Klingenberg, Kohlmarkt, Königstraße, upper part of Wahmstraße (until Königstraße), Hüxstraße, Schrangen, upper part of Dr. Julius-Leber-Straße (until Königstraße), Fleischhauerstraße to the corner of Schlumacher Straße, Große Burgstraße including the bridge Burgtorbücke, Breite Straße including the pedestrian area and Pfaffenstraße, Jacobikirchhof, Koberg, Markt, Markttwiete, Weiter Krambuden, Holstenstraße, Holstenbrücke, Holstentorplatz, the bridge Puppenbrücke, Lindenplatz, Mengstraße from Breite Straße to Fünfhausen, Beckergrube between Breite Straße und Straße Fünfhausen.
In the areas of the shopping centers: LUV-Center including Sconto and Hornbach, the parks and paths accessible via the Dänischburger Landstraße and Bochstraße, CITTI-Center, Poco, the parks and paths accessible via the street Herrenholz, Kaufhof and the main shopping area Schlutuper Straße (from Marlistraße to Marli-Ring), Kantstraße (from Goebenstraße to Schlutuper Straße), Marlistraße (from Schlutuper Straße to Rübenkoppel)
Monday to Sunday from 6 am to 7 pm: At the train station (including its plaza, Central Bus Station (ZOB), Gustav-Radbruch-Platz
This year everything is quite different. In 2020, we will have to do without some of the dear traditions we all love so much. Unfortunately this applies to the Christmas market in Lübeck, which has been cancelled for 2020. But what we can definitely promise you: We will celebrate Christmas and Lübeck will shine for you from the inside particularly radiantly this year. The Christmas partners' network is currently working on alternative concepts to mark the season in a festive mood despite the restrictions. The closer we get to Christmas, many wonderful ideas become more concrete. You will always get the latest information on this page.
The public transport in Lübeck and Travemünde offers a regular service. Masks are mandatory in buses and public transport. A scarf or a cloth are sufficient to cover nose and mouth. Please keep in mind: Buy the ticket at the ticket counters. The service centres are open. Tickets can also be bought in the buses.
www.sv-luebeck.de
An overview of the freely available parking spaces can be found at www.parken-luebeck.de
Yes, the e-scooters are available without any restrictions. Plese, make sure you wear gloves to protect yourself and wash your hands before and after riding for safety. Also keep your distance.
Restaurants, cafés and bars will remain closed in November. Many of them offer take-away services.
Unfortunately, you can only experience art and culture digitally in November. Museums, tourist attractions, cinemas and clubs will remain closed until 1 December.
The churches are open and services and religious events do take place with a limited number of participants. However, at the moment worshippers are not allowed to sing. St. Peter’s church and the viewing platform are also closed until the end of November.
Theatres and cinemas are closed until 30th November 2020. The 62nd Nordic Film Days from 4th – 8th November 2020 take place only online: more than 140 films are offered as streaming service. www.nordische-filmtage.de
Unfortunately, you can only experience theatres digitally in November. All theatres in Lübeck will remain closed until 1 December. Tickets für Theater Lübeck can be rebooked, exchanged or refunded for a voucher – there is a delayed pre-sale start for performances in December.
The premiere in the mirror tent of the theatre ship Lübeck on the forecourt of the Holstentorplatz will be held in December 2020.
Guided public tours are cancelled until 30th November 2020. Individual tours for groups with a maximum of 10 persons from a maximum of two families can take place and can be booked via us.
Guided tours of the town hall won't take place until 30th November 2020.
The tours are cancelled until 30th November 2020. We'll keep you updated here.
The MS Hanse service between Lübeck and Travemünde will restart 2nd January 2021. We will keep you updated here. The „Charming hour“ tours (in Travemünde) will start operation on 25th December 2020. Service hours: Sunday - Friday, daily 11:00 & 12:30 & 14:00 & 15:30 & evening tour 17:00; Saturday 15:30 & evening tour 17:00. www.hanse-travemuende.de
Stores remain open. Customers must not be made to stand in line and people must adhere to social distancing. Additionally, only a single customer is permitted per 10 square meters (roughly 108 square feet). Beauty salons, wellness studios etc. must close. Hairdressing salons are an exception, they remain open.
The e-boats are not available in the winter season. The service is scheduled to start on Easter 2021.www.boat-now.de
Yes, playgrounds can be visited. Please pay attention to the hygiene regulations, keep your distance and wear a mouth and nose cover.
The weekly markets in Lübeck continue to take place. Please pay attention to the required distance and wear a mask.
The central swimming pool at Schmiedestraße, the pools in St. Lorenz and Kücknitz are closed until 30th November 2020.
The public toilets are open and freely available.
+++ Updated 2nd November 2020 +++
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