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COVID-19 update and restrictions

Dear ones!

we would love to welcome you to our beautiful Hanseatic city of Lübeck, but unfortunately that is not possible at the moment. The German authorities have decided to extend the period of the strict lockdown - with some relaxations of the rules - until further notice. We hope that these measures will help to overcome the crisis. Travel has not been banned, but an appeal has been issued by the German authorities to refrain from non-essential trips until 18th April 2021. Hotels and guesthouses in Schleswig-Holstein are not allowed to accept guests who wish to stay for private reasons until 9th May 2021. Business trips are still possible. Shops for daily needs are still open with restrictions in Lübeck, for all other retail shops the “click & meet” applies. Customers have to make an appointment in the store by phone or online. Restaurants, cafés and bars remain closed, the opening of the outdoor gastronomy in Lübeck started on 12th April under certain restrictions.

The current contact restrictions apply: five members of two households are allowed to meet up. Children up to the age of 14 do not count towards this maximum limit. Private meetings are allowed if there are no more than five people from two households.

We’ve put together FAQ relating to the coronavirus and your stay in our city.

We will always keep you updated on the current situation in Lübeck until we can personally welcome you again. We hope to see you soon. Take care and stay healthy!

We kindly ask you to continue to be prudent and to act responsibly. Please follow the rules of the public authorities: try to stay at least 1.5 metres away from anyone you do not live with, refrain from shaking hands, wear a medical mask while grocery shopping and in public transport, wash your hands with soap and water frequently– do this for at least 20 seconds, use hand sanitizer gel if soap and water are not available, wash your hands as soon as you come home, cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze, put used tissues in the bin immediately and wash your hands afterwards. Here you will find an overview of all important information on infection protection.

If you are concerned that you might be infected, please stay calm and call the medical on-call service on +49 116 117. Here you will find contact persons at all time, who will inform you about the next steps. The Hanseatic City of Lübeck has set up an information hotline, which is available from Monday to Friday from 7 am to 7 pm as well as Saturday and Sunday from 8 am to 5 pm via +49 451 122 2626. The hotline is an additional offer to get in touch, if you have any questions that are not answered on the official website www.luebeck.de/coronavirus.

We are here for you!

You can reach us by phone from Monday to Sunday from 8 am to 7 pm via +49 451 8899700 or by mail info@luebeck-tourismus.de. We are happy to answer your questions and are also available for bookings. At the moment we are available for phone calls: Monday - Friday 8 am – 6 pm, Saturday 8 am – 4 pm and Sunday 8 am – 2 pm.

Our tourist information, the shop and our café bar will be closed until 2nd May 2021.

FAQs

Can I spend my holiday in Lübeck?

Unfortunately, hotels will remain closed until 9th May 2021. Overnight stays in hotels and accommodation are only offered in exceptional cases and in the context of essential business trips. We will update you here as soon as we have news and will be able to welcome you again.

Can I travel to Lübeck as a day visitor?

All unnecessary travel and trips for tourism purposes should be avoided until further notice.

Do you already know the luca app?

The software, which is available for iOS, Android and as a web app, enables seamless and fast contact tracking during the pandemic. Users can enter their data once and receive a QR code that changes every minute and is assigned to the smartphone. Guests can then check in on site, for example at concerts, in restaurants or in private meetings with friends who, as hosts, only need their smartphones. After the stay, the user is automatically checked out. luca is available in a growing number of places in Lübeck and Travemüde. Join luca, stay healthy and download the App on your device!

More Information (German)
Where do I have to wear a face covering?

Anyone wanting to enter a shop in Lübeck and use the bus, train or taxi must cover their mouth and nose with a medical mask which means a surgical mask or a higher quality FFP2 or KN95/N95 mask. Excluded from the regulation are children up to the age of six as well as drivers of buses, trains and taxis.

Please bear in mind to please put on your mask on, if the distance to your fellow human beings is less than 1.5 metres!

In addition, masks are mandatory in the following areas in Lübeck:

Monday to Saturday from 9 am to 7 pm:
The following streets in the Old Town of Lübeck: Mühlenbrücke from Mühlentorteller onwards, Mühlenstraße, Sandstraße, Aegidienstraße between Klingenberg and Königstraße, Klingenberg, Kohlmarkt, Königstraße, Wahmstraße between Kohlmarkt and Hüxstraße, Schrangen, Dr. Julius-Leber-Straße between Breite Straße and Fleischhauerstraße and Schlumacher Straße, Große Burgstraße including the bridge Burgtorbücke, Breite Straße including the pedestrian area and Pfaffenstraße, Jacobikirchhof, Koberg, Markt, Markttwiete, Weiter Krambuden, Holstenstraße, bridge Holstentorbrücke, Holstentorplatz, the bridge Puppenbrücke, Lindenplatz, Mengstraße from Breite Straße to Fünfhausen, Beckergrube between Breite Straße and Fünfhausen. In the main shopping area St Gertrud: Kaufhof/ main shopping area Schlutuper Straße (from Marlistraße to Marliring), Kantstraße (from Goebenstraße to Schlutuper Straße), Marlistraße (from Schlutuper Straße to Rübenkoppel)

Monday to Saturday from 6 am to 7 pm:
At the train station (including its plaza, Central Bus Station (ZOB), Gustav-Radbruch-Platz, bus stops Lübeck-Flughafen, Hochschulstadtteil, St. Jürgen, Dänischburg, Kücknitz and Skandienavienkai.

Do busses run on a regular basis?

The public transport in Lübeck and Travemünde offers a regular service. Medical masks are mandatory in buses and public transport. The mask must be at least a surgical mask or a higher quality FFP2 or KN95/N95 mask. Please keep in mind: Buy the ticket at the ticket counters if possible. The service centres are open. Tickets can also be bought in the buses.

Get your ticket here
Where can I park my car in Lübeck?

An overview of the freely available parking spaces can be found at www.parken-luebeck.de

 

Are the VOI and Lime-E-Scooters available?

Yes, the e-scooters are available without any restrictions. Plese, make sure you wear gloves to protect yourself and wash your hands before and after riding for safety. Also keep your distance.

 

Are restaurants and cafés open?

Restaurants, cafés and bars will remain closed until further notice. Many of them offer take-away services. Appointments for the pick-up of your orders must be made in advance. Restaurants, cafés and bars remain closed, the opening of the outdoor gastronomy in Lübeck started on 12th April under certain restrictions. The serving of alcoholic drinks is permitted until 9 pm.

Are the museums open?

The museums of Lübeck are open for visitors with hygiene measures in place. Prior registration is required at the ticket office, by phone via (+49) 4511 224 243 or by email via ute.giebelstein@luebeck.de. For your own safety, contact data is collected with the Luca app.
To the digital services: www.die-luebecker-museen.de

The European Hansemuseum is also open again (daily from 10 am to 6 pm). Tickets can only be booked online with a time slot at https://hansemuseum-eu.ticketfritz.de/
Digital offers at www.hansemuseum.eu

Do church services take place?

Since the beginning of March, you are invited to worship in the Old Town churches again, keeping in mind that various requirements apply. Masks are required and the well-known distance and hygiene rules apply.

Are there currently any events taking place in Lübeck?

Theatres and cinemas are closed temporarily. All events that are of an entertaining character are cancelled until further notice.

 

Events in Lübeck
Are there any performances taking place at the Lübeck theatre?

All theatres in Lübeck will remain closed. The ticket office remains closed until. Meanwhile vouchers can be ordered via mail: kasse@theaterluebeck.de. From 16th and 30th April, two new drama productions will be available as online streams via the streaming provider www.dringeblieben.de.

More information
Do guided city tours take place?

Guided public tours are cancelled until further notice.

Get your tickets here
Can I book a guided tour of the Town Hall?

Guided tours of the town hall do not take place at the moment.

 

Do harbour and canal tours take place in Lübeck?

The tours are cancelled until further notice. We'll keep you updated here.

 

More information
Are there any tours of the MS Hanse?

The MS Hanse service between Lübeck and Travemünde as well as the "charming hour" (Travemünde cruise) are cancelled until further notice.

More information
Are shops in Lübeck open?

Shops for daily needs are still open with restrictions in Travemünde, for all other retail shops the “click & meet” applies after the Easter holidays. Customers have to make an appointment in the store by phone or online. Please keep in mind, that it’s compulsory to wear a mask. A medical mask is required – which means that you must wear a surgical mask or a FFP2 or KN95/N95 mask. Please avoid any unnecessary contact and go shopping on your own if possible.

Can boats be rented at Boat Now?

The e-boats on the Trave river and the canal around the Old Town of Lübeck are back. However, due to the current situation, the following conditions apply: Use of the boats only for passengers from one household, with two households maximum 5 persons per boat.

Get your tickets here
Are the playgrounds open?

Playgrounds can be visited. Please pay attention to the hygiene regulations at the playgrounds. It is mandatory to wear a mask and keep the distance of 1.5 metres from others. The play equipment must be used one after the other and gathering of people must be avoided. People with increased body temperature or cold symptoms are not allowed to enter the playgrounds.

Do the weekly markets take place?

The weekly markets in Lübeck continue to take place as usual. A mask is compulsor in any case and please pay attention to the required distance. Please keep in mind to avoid any unnecessary contact and go shopping on your own if possible.

Are the swimming pools of Lübeck open?

The central swimming pool at Schmiedestraße, the pools in St. Lorenz and Kücknitz are closed.

Are the public toilets open?

The public toilets are open and freely available.

 

+++ Updated 13th April 2021 +++

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